DecisionFlow BriefingIn development
DecisionFlow Briefing. The card for your next conversation.
Before you walk into the next conversation, you see at a glance where the customer stands and what this conversation needs to deliver.
DECISIONFLOW / BRIEFING
Conversation 8 / Customer A-114
Goal for this conversation: work out the cost of not renewing together.
- Problem acknowledgedGreen
- Impact in eurosHingeOrange
- Why nowRed
Open commitment
Customer would look up 2025 renewal figures.
Customer would look up 2025 renewal figures.
Missed question last time
"What does it cost you if three more customers do not renew this year?"
"What does it cost you if three more customers do not renew this year?"
What's in it.
- 01Where the customer stands
The lights per issue, from previous conversations.
- 02Open commitments
What you and the customer promised, with a date.
- 03The missed question
The question that didn't get asked last time.
- 04Three sentences
Three sentences ready to open the conversation or turn it.
- 05The one goal
One goal for this conversation. Not five.
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